I had a TV installed on our patio as a surprise birthday present for my husband on a Wednesday, and by Thursday
I realized that the cover that I whipped up on my sewing machine would not protect our new investment
should one of our famous Monsoons appear! I went searching on the Internet and found Custom Cool TV Covers.
There were a couple of steps in the ordering process which puzzled me,
so I called and was connected with this very nice, helpful and bubbly personality, Tammy!
The crux of our problem was that I needed a cover ASAP as we were going out of town
and fearful there would be a thunderstorm/monsoon, I asked Tammy about overnight shipping
or some sort of arrangement where I could receive our cover before we departed on our trip.
Now mind you, I ordered the cover on Thursday and am asking for it to be delivered no later than Saturday!
Tammy explained that Custom Cool Covers required a couple of days to manufacture my cover---imagine that!
I was satisfied with knowing that upon our return my cover would be waiting.
Tammy didn't stop there. She managed to arrange for my cover to be manufactured
and shipped to be received by SATURDAY---AND AT NO EXTRA CHARGE!
Now that was completely unexpected and certainly shows
that you have an employee
who is willing to go the extra mile to please a customer.
We are extremely pleased with our cover. It not only fits, it is easy to slip on and off!
Thank you, thank you, thank you Tammy for helping me obtain my cover and in such an outstanding manner!
Lynn J., Anthem, AZ
Custom Cool Covers Founded 2008, All Rights Reserved.
TV Cover Manufacturer: Outdoor TV Covers, Flat Screen TV Covers, Plasma Outdoor TV Covers, Cable Box Covers, Remote Control Covers.
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